Privacy Policy at Jet4Bet

Last Update: 27.04.2023

1. General

As a data controller, Jet4bet Online Casino are legally obligated under gambling regulations to process personal data to allow players to participate in games and access ancillary services. This Privacy Policy explains the personal data we collect, why we collect it, and how we use it.

The website Jet4bet (“Casino,” “Website,” “Company,” “We,” “Us,” “Our”) is owned and operated by Dama N.V., a company registered under the laws of Curaçao, with registration number 152125 and registered address at Scharlooweg 39, Willemstad, Curaçao. Dama N.V. is licensed and regulated by the Curaçao Gaming Control Board (license no. OGL/2023/174/0082).

If you have any questions regarding this Privacy Policy or the protection of your data, please contact our Data Protection Officer at [email protected].

By registering a Player Account with the Website, you confirm your consent to this Privacy Policy. If you do not agree with its terms or do not wish to provide the personal information required, please refrain from using this website.

This Privacy Policy constitutes an agreement between you and the Company. While we will notify you of significant changes, we recommend revisiting this Privacy Policy regularly. Continued use of the Website and/or services implies your consent to any updates.

2. Information We Collect

We may collect and process the following personal information:

• a) Information provided during registration, such as name, date of birth, email address, and phone number.
• b) Correspondence via the Website, email, or other communication channels.
• c) Transaction history on Player Accounts.
• d) Login details, including GeoIP data, browser/device data, and activity logs.
• e) Verification documents, such as passport scans, bank statements, and payment slips.
• f) Data from surveys or customer assessments.

3. How We Use Your Information

The personal information collected is used to:

• Process bets and transactions, including credit card and online payments.
• Provide gaming and ancillary services.
• Offer customer support.
• Perform necessary verification checks.
• Send promotional offers (with your consent).
• Comply with anti-money laundering (AML) and combating financing of terrorism (CFT) laws.
• Monitor and investigate fraudulent activities.
• Conduct market studies and statistical analysis.

4. Marketing Communication

Unless opted out, we may use your email or phone number to send promotional communications about our services or products from partners. You can manage your preferences in your Player Account settings or by contacting customer support at [email protected].

By accepting prizes or winnings, you agree to the use of your name or nickname for advertising purposes, except where prohibited by law.

5. Obtaining Personal Information

We only collect personal information with your knowledge, although some data may be obtained automatically during service use. Data from third-party providers (e.g., fraud prevention services) may also be processed, adhering to this Privacy Policy.

6. Data Recipients

Personal data may be shared with:

• Entities within our corporate group.
• Payment processors for transactions.
• Regulatory authorities as required by law.
• Marketing service providers.

Transfers outside the EU, EFTA, or EEA are safeguarded by GDPR-compliant measures such as contractual clauses.

7. Releasing Data to Third Parties

We do not sell or rent personal data to third parties. Data may only be disclosed:

• To comply with legal obligations.
• To facilitate payment transactions.
• To ensure safety and fraud prevention.
• To authorized third parties with player consent.

8. Data Retention

We retain personal data as required by law, including anti-money laundering regulations. This data is securely stored for a minimum of five years from the last transaction or account closure.

9. Security of Your Data

We implement strict measures to protect personal data. Player accounts are secured with unique IDs and passwords, with optional two-factor authentication for additional protection.

10. Your Rights

Under data protection laws, you have the right to:

• Request access to personal data.
• Correct or update your data.
• Request data erasure (subject to legal obligations).
• Object to data processing.
• Restrict data processing.
• Transfer data (portability).
• Withdraw consent at any time.
• Lodge complaints with a supervisory authority.

11. Contacting Us

For any inquiries related to this Policy, contact our Data Protection Officer at [email protected].

12. Cookie Policy

We use cookies to collect data, such as browser information, IP address, and referring websites. Cookies improve website functionality and user experience. You can manage or disable cookies in browser settings, though this may limit website functionality.

13. NetEnt Games

When playing games developed by NetEnt, their Privacy Policy applies. You can review it here.